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Not Receiving Email Notifications of Calendar Invites – Here is the Solution for Outlook 2023

If you’re not receiving email notifications for calendar invites in Outlook, please follow the troubleshooting steps below. These steps are designed to be followed in sequence, and it’s recommended to check after each step if the issue has been resolved.

1. Verify Inbox Rules:

  1. Open Outlook.
  2. Go to File > Manage Rules & Alerts.
  3. Check for any rules that might be moving or deleting meeting invites. If there are any such rules, modify or delete them.

2. Check Junk Email Folder:

  1. Look in your Junk Email folder to see if the invites are being sent there.
  2. If you find them in the junk folder, right-click on the message and choose Not Junk to prevent future invites from going to junk.

3. Check Calendar Settings:

  1. In Outlook, go to the Calendar view.
  2. Click on View tab > Options.
  3. Click on Calendar Options.
  4. Ensure that the option “Automatically process meeting requests and responses to meeting requests and polls” is checked.

4. Check Notification Settings:

  1. In Outlook, click on File > Options.
  2. Go to the Mail tab.
  3. Scroll down to the Message arrival section.
  4. Ensure the checkbox for “Display a Desktop Alert” is checked.

Not Receiving Email Notifications of Calendar Invites

5. Verify Delegate Settings:

  1. Go to File > Account Settings > Delegate Access.
  2. Check if you have any delegates set up. If a delegate has been granted permission to receive meeting invites on your behalf, this might be the reason you aren’t seeing them.
  3. Adjust delegate permissions as needed.

6. Reset the Current View:

If the email is in your inbox but you just can’t see it, it might be a view setting issue.

  1. Click on View tab.
  2. Click Reset View to reset your view settings to default.

7. Repair Office:

Sometimes, the installation of Office may have issues. Repairing the Office installation can solve unexpected behaviours.

  1. Close all Microsoft Office applications.
  2. Go to Control Panel > Programs > Programs and Features.
  3. Find your Office/Outlook installation in the list, right-click it, and choose Change.
  4. Choose Online Repair or Quick Repair.

8. Updates and Patches:

Make sure that your Outlook application and the whole Office suite are updated to the latest version. Microsoft often releases updates and patches to fix common bugs and issues.

9. Check with IT (if in a corporate environment):

If you’re in an organizational environment and none of the above steps help, it might be related to server-side settings or other configurations. Contact your IT department for further assistance.
If after trying all these steps, the problem persists, there might be more specific issues that would require a closer look at your specific environment and setup.


10. Create a New Outlook Profile: (Recommended Solution)

  1. Close Outlook: Ensure that the Outlook application is completely closed.
  2. Access the Control Panel:
    • On Windows 10: Right-click the Start button and select Control Panel.
    • On Windows 8/8.1: Swipe in from the right edge of the screen, and then tap Search. Type Control Panel and then select it.
  3. Mail Setup:
    • In the Control Panel, locate and click on Mail. You might see Mail (32-bit) depending on your system.
    • In the Mail Setup – Outlook window, click on the Show Profiles button.
  4. Add New Profile:
    • Click on the Add button to start the New Profile wizard.
    • Give the new profile a name (e.g., “TestProfile”) and then click OK.
  5. Email Account Setup:
    • Follow the on-screen instructions to set up your email account. This usually requires entering your email address, password, and potentially some server settings, depending on your email provider.
    • Once you’ve entered the required information, click on Next.
  6. Finish:
    • After your account settings have been tested and verified, click on Finish.
  7. Choose New Profile:
    • Back in the Mail Setup window, under the “General” tab, you’ll see an option for “When starting Microsoft Office Outlook, use this profile.” Choose the “Prompt for a profile to be used” option.
    • Alternatively, if you are confident that the new profile will solve the issue and you don’t want to be prompted, select “Always use this profile” and choose your newly created profile from the dropdown list.
  8. Open Outlook:
    • Start Outlook. If you selected “Prompt for a profile to be used”, select the new profile from the list.

Check if the issue with not receiving email notifications for calendar invites has been resolved in this new profile. If it works in the new profile, it’s a clear indication that your old profile was corrupt or misconfigured.


If you are using Microsoft 365 for business the new profile will syc automatically all of your Emails, Folders, Rules, Signatures etc. so don’t have to worry about anything.

If you decide to stick with the new profile, don’t forget to configure any additional email accounts, custom settings, signatures, and other personalizations you had in your old profile. Additionally, creating a new profile does not delete the old one, so you can always switch back if needed.

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